Service and Support play a vital role to keep EMC, IBM and NetApp systems operating at peak performance with no errors, ensuring that your information is constantly available to you.That’s why The Hardware Exchange created SYMM-Care Services. Our affiliate company, SYMM-Care Services, offers a cost effective alternative to OEM servicing and support. Our SYMM-Care Support Team includes senior level, vendor-trained Customer Engineers that have extensive knowledge and experience with the entire line of EMC, IBM and NetApp models. SYMM-Care offers unparalleled service at a fraction of the cost of what the vendor charges.

 Professional Services

  • 24/7 Support Services (with onsite spares)
  • Backup & Disaster Recovery Services
  • Installation Services (onsite or remote)
  • Hardware Upgrades
  • Bin File and RAID Group Config Changes
  • Data Migration
  • DR Site Implementation
  • Compliant Data Erasure

SYMM-Care provides support services domestically and internationally. We provide maintenance and support directly to end users as well as providing back end support for 3rd party multi-vendor support companies.

Our personable, professional team of Customer Engineers and Team Members are ready to perform for you. Let us extend the life of your equipment, increase performance, provide upgrade flexibility and maximize the value of your original investment. Our goal is to provide expert service with customer-centered care.

For more information on Professional and Support Services, download our Brochure below or visit

 Download the Symm-Care Services Brochure